Privacy Policy & SMS Terms
Effective date: [EFFECTIVE_DATE]
Information we collect
When you request a quote, call, text, or email La Familia Clean Outs & Renovation, we collect what you give us: your name, phone number, email, service address, job details, photos, and timeline.
How we use it
- To prepare your quote, schedule and complete your job, and send before/after photos.
- To reply to your questions and send job-related updates.
We do not sell your personal information.
Text messaging (SMS) terms
- What you’ll receive: messages about your quote and job — pricing, scheduling, arrival updates and before/after photos — from La Familia Clean Outs & Renovation at (937) 317-4322.
- How you opt in: by checking the SMS consent box on our quote form, or by texting us first and asking us to reply by text.
- Frequency: message frequency varies based on your job.
- Cost: message and data rates may apply.
- Opt out: reply STOP at any time to stop receiving texts. Reply HELP for help, or contact us at lafamiliacleanouts@outlook.com.
- Consent to receive texts is not a condition of purchase.
- Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. We may share information only with service providers that help us operate (for example, our phone/texting provider), and only to deliver our services.
Photos
Before/after photos of your property are used to document your job. We will only use them in our marketing with your permission, and we avoid showing addresses or personal items that identify you.
Contact
Questions about this policy: lafamiliacleanouts@outlook.com · (937) 317-4322